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Let’s talk about what AI can do for you.

Real people, real answers, and no hard sell.

Tell us what you’re working on and we’ll show you how Focus AI can take on the busywork, so your team can focus on the conversations that matter.

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Talk to our team

Tell us a little about your business and we’ll call you back at a time that suits you.

Prefer to talk now?

0330 058 5923

Or email us at hello@focusai.co.uk

What happens next

  • Tell us a little about your business. It takes about a minute.
  • We’ll call you back at the time you chose.
  • Together, we’ll find the right fit, whether that’s answering calls, understanding conversations or automating enquiries.
Aila, the Focus AI receptionist
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Chat to her like a real customer would and see what lands with your team.
Hear Aila in action

Not sure what you need?

Choose “Not sure yet” and we’ll help you work out what fits your business. There’s no obligation.

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Already a customer?

Get to the right team, first time.

Focus AI is part of Focus Group, so support, billing and your account are all looked after in one place.

Customer support

Something not working as it should? Our support team can help with your services, day to day.

0330 058 5923

Check service status
General help and FAQs
Raise a support ticket

Billing and invoices

Questions about a bill, an invoice or how you pay? We’ll get it sorted.

0330 058 5923

Billing and invoice FAQs
Pay online
View your bills

Sales and new services

Looking to add something new, or want advice on what would help your business?

0330 058 5923

hello@focusai.co.uk

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Channel partner enquiries
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Manage everything in the customer portal

Raise a support ticket, check your bills and see your services.
Customer portal login

Where to find us

Offices across the UK.
One team behind you.

Focus AI is part of Focus Group, with teams from Inverness to Truro,
so there’s always experienced support close by.

Head office

Focus House
Ham Road
Shoreham-by-Sea
West Sussex
BN43 6PA
Head office for all group companies, and suitable for service of notices.

0330 058 5923

hello@focusai.co.uk

Scotland

  • Edinburgh
    Unit 26 Pure Offices, 4–5 Lochside Way, Edinburgh, EH12 9DT
  • Glasgow
    Belhaven House, Lark Way, Strathclyde Business Park, Glasgow, ML4 3RB
  • Inverness
    Oykel House, Cradlehall Business Park, Inverness, IV2 5GH

North of England

  • Altrincham
    Unit 18 Altrincham Business Park, Altrincham, Cheshire, WA14 5GL
  • Carlisle
    Innovation House, Brunthill Road, Kingstown Industrial Estate, Carlisle, Cumbria, CA3 0EH
  • Congleton
    The Technology Barn, 20 John Bradshaw Court, Congleton, Cheshire, CW12 1LB
  • Haslingden
    Matrix House, Kingsway, Haslingden, BB4 4QJ
  • Manchester
    Suite B, Maple Court, M60 Business Park, Wynne Avenue, Swinton, Manchester, M27 8FF
  • Rainford
    1 Millbrook Business Park, Rainford, WA11 8LZ
  • Sunderland
    Unit 7 Waterside House, Sunderland Enterprise Park, Wearfield, SR5 2TZ

Midlands

  • Birmingham
    14 Edward Street, Birmingham, West Midlands, B1 2RX
  • Derby
    Cubo Building, The Old Post Office, Victoria Street, Derby, DE1 1EQ
  • Leicester (Groby)
    8–10 Fir Tree Lane, Groby, Leicestershire, LE6 0FH

Wales and South West

  • Bristol
    Link House, Britton Gardens, Bristol, BS15 1TF
  • Exeter
    Communications House, Moor Lane, Sowton, Exeter, Devon, EX2 7JF
  • Merthyr Tydfil
    Crownford House, Swan Street, Merthyr Tydfil, Wales, CF47 8EU
  • Truro
    Woodlands Court, Truro Business Park, Truro, Cornwall, TR4 9NH

South and East

  • Basingstoke
    Elmwood, Unit 6, Crockford Lane, Basingstoke, RG24 8WG
  • Borehamwood
    Unit 1 Elstree Gate, Elstree Way, Borehamwood, WD6 1JD
  • Fareham (Whiteley)
    The Granary, Whiteley Lane, Whiteley, Fareham, PO15 6RQ
  • London
    1st Floor, Gensurco House, 46a Rosebery Avenue, London, EC1R 4RP
  • Milton Keynes
    Unit 18, Walker Avenue, Stratford Office Village, Wolverton Mill East, Milton Keynes, MK12 5TW
  • Norwich
    Suites 3–5, Wensum Mount Business Park, Low Road, Hellesdon, Norwich, NR6 5AQ
  • Witney
    Hexagon Business Centre, Elmfield House, New Yatt Road, Witney, OX28 1PB