Aila: AI receptionist for car dealerships

Keep the phones covered.
Keep the workshop full.

Whether you run a busy showroom or a two-bay garage, the phone is the thing nobody has time for. Aila takes the call, books the service, MOT or repair, gives job updates and hands anything complex to the right person – so advisors, salespeople and technicians can stay with the customer or the car in front of them.

Choose your Aila

Two plans.
Both answer every call.

Pick the plan that fits how your calls work.
Either way, no caller goes unanswered.

Aila

[X] mins included
[Aila positioning line – not readable in the mockup]

What’s included...

Answers every inbound call, 24/7
Captures caller name, number and reason for calling
Answers common questions using your business info
Sends structured call summary by email
Call logs saved for 30 days
One Al agent, one greeting, simple routing

Aila+

250 mins inc . 4hr 10 mins
Designed for businesses that need calls handled and routed while the caller is still on the line.

What’s included...

Qualifies enquiries during the call
Books, changes and cancels appointments in real time
Sends alerts by email, SMS or Slack instantly Multi-step routing across teams and call types
Call trend reporting - logs saved 90 days
Up to five Al agents - Each with their own greeting, voice, personality

Security & privacy

Nothing hidden.

The keys to our voice platform stay on our servers and never reach your browser. A call transcript is returned only to the session that created it. Our privacy policy names the third parties that handle your data and where each of them processes it, and you can ask us to delete a recording at any time.

What Aila delivers

What an AI receptionist can do for your dealership or garage.

Customers who don’t call elsewhere

Enquiries and bookings answered and confirmed straight away.

The same accurate answer, every time

Bookings, job status and stock all come from your DMS or garage management system.

Time back on the floor and in the bay

Every call Aila takes is one your team didn’t leave a customer for.

The workshop’s full. The phone won’t stop ringing. Sound familiar?

A missed call rarely means a lost customer for good. It means a found customer for the dealer or garage down the road.

Aila for car dealerships and garages.

The problem

The phone rings loudest when you’re busiest – in the showroom or under a car.

Answers every call

Every call gets picked up and routed to the right advisor, salesperson or technician – whoever’s free.

The problem

A full workshop means a full voicemail.

Books into your systems

Aila checks the workshop diary and books, moves or confirms services, MOTs and repairs straight into your DMS or garage management system.

The problem

“Is my car ready?” pulls staff away from the desk

Gives job updates

Connected to your systems, Aila tells customers where their car’s up to – and, for dealerships, what’s in stock.

The problem

A missed call can cost you the next job or the next sale.

Keeps customers coming back

Aila keeps customers coming back – for the next service, MOT or vehicle.

Your calls, taken seriously

Built for dealerships and independent garages.

Finance conversations, customer data and vehicle records don’t stop at the front desk.
Aila is built with the same care you already apply.

Compliance and data handling

  • UK-hosted, with data encrypted in transit and at rest
  • Every call logged and retained, ready for audits or complaints
  • Customer and vehicle records handled to UK GDPR standards
  • Conversations are never used to train third-party AI models

Customer and vehicle checks

  • Confirms the registration or reference details you already check
  • Finance, warranty and recall queries get an extra layer of checks
  • If Aila can’t confirm who she’s speaking to, she won’t guess – an advisor calls back

A person, when it matters

  • Finance questions needing a regulated advisor, complaints and recalls go straight to a person
  • Whoever picks up already has the context, so customers don’t repeat themselves
  • A live transfer if someone’s free, a clear summary if not

See what Aila could do for your dealership or garage.

We’ll map Aila against your workshop efficiency, your retention goals and, for dealerships, your sales pipeline – not just call cover.

Works with the tools you already use

Got a quick question?

01
What can an AI receptionist do for a car dealership or garage?
02
Can Aila book appointments into our DMS or garage management system?
03
Can Aila handle MOT, service and repair bookings?
04
Can Aila tell customers if their car is ready or a vehicle is in stock?
05
What happens with finance enquiries?
06
Can Aila answer calls outside opening hours?
07
What happens when a customer needs a person?