Aila

What’s included...

Whether you run a busy showroom or a two-bay garage, the phone is the thing nobody has time for. Aila takes the call, books the service, MOT or repair, gives job updates and hands anything complex to the right person – so advisors, salespeople and technicians can stay with the customer or the car in front of them.
Choose your Aila

What’s included...

What’s included...
Security & privacy
What Aila delivers
Customers who don’t call elsewhere
The same accurate answer, every time
Time back on the floor and in the bay
A missed call rarely means a lost customer for good. It means a found customer for the dealer or garage down the road.

The problem

The problem

The problem

The problem
Your calls, taken seriously
Compliance and data handling
Customer and vehicle checks
A person, when it matters
Aila can answer calls 24/7, book services, MOTs and repairs, give customers updates on their vehicle and handle routine enquiries – without pulling your team away from the showroom, the workshop or the car they’re working on. More complex enquiries are passed to the right salesperson, advisor or technician.
Yes. With Aila+ and a supported system, Aila can check the workshop diary and book, move or confirm appointments during the call. We’ll confirm whether your DMS or garage management system is supported during onboarding.
Yes. Aila can book MOTs, services and repairs using the availability and rules you set. For repair quotes, she captures the vehicle and job details so your team can come back with an accurate price, rather than quoting herself.
Yes, when Aila is connected to the relevant systems. She can use information from your DMS, garage management system or stock feed to answer job status and vehicle stock questions accurately.
Aila can capture the enquiry and route it to the right person. Anything requiring regulated financial advice, judgement or a decision should be passed to an appropriate member of the team.
Yes. Aila can answer calls 24/7, so service, repair and sales enquiries don’t have to wait until you reopen.
Aila can pass the conversation to the appropriate person or team when an enquiry needs human judgement or support, with the context of the call already captured.