Aila: AI receptionist for your business

Answer every call without adding pressure to your team.

Your team are busy taking care of customers, managing appointments or in-person sales and keeping the day running smoothly. The phone isn’t always the priority. Aila picks up, answers routine queries and makes bookings, so your team can focus on the customers in front of them.

Contact us See Aila plans and pricing

Choose your Aila

Two plans.
Both answer every call.

Pick the plan that fits how your calls work.
Either way, no caller goes unanswered.

Aila

[X] mins included

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What’s included...

Answers every inbound call, 24/7

Captures caller name, number and reason for calling

Answers common questions using your business info

Sends structured call summary by email

Call logs saved for 30 days

One Al agent, one greeting, simple routing

Get Started → Configure Aila £69.99/mth

Aila+

250 mins inc . 4hr 10 mins

Designed for businesses that need calls handled and routed while the caller is still on the line.

What’s included...

Qualifies enquiries during the call

Books, changes and cancels appointments in real time

Sends alerts by email, SMS or Slack instantly Multi-step routing across teams and call types

Call trend reporting - logs saved 90 days

Up to five Al agents - Each with their own greeting, voice, personality

Get Started Configure Aila+£139.99/mth

Security & privacy

Nothing hidden.

The keys to our voice platform stay on our servers and never reach your browser. A call transcript is returned only to the session that created it. Our privacy policy names the third parties that handle your data and where each of them processes it, and you can ask us to delete a recording at any time.

What Aila delivers

What an AI receptionist can do for your business.

Customers who don’t fall through the cracks

Every call is answered, with bookings, sales or enquiries taken care of on the first attempt.

One version of the truth

Bookings, sales and queries are connected to the system your staff already use.

Staff time back where it counts

Time that goes straight back into customer service and experience.

The team is busy. The phone won’t stop ringing. Sound familiar?

Most callers who don’t get an answer or a booking first time are never followed up. One missed call can mean a lost customer.

Aila for your business.

The problem

Enquiries arrive when your team is at its busiest.

Captures every enquiry

Aila answers every call and captures the enquiry, so nothing is missed when you can’t reach the phone in time.

The problem

Diaries and availability can change faster than your team can keep up.

Manages bookings

Connected to your booking or stock level software, Aila checks in real time and makes the change.

The problem

The same questions eat up staff time.

Answers routine questions

Opening hours, availability and account changes get an instant, accurate answer.

The problem

Over half of UK consumers take their business elsewhere because of inadequate service.

Frees up your team

With the routine calls handled, your team has time to focus on building customer relationships and keep people coming back.

Your calls, taken seriously

Built for busy businesses.

Customer data, duty of care and payment details don’t stop at reception.
Aila is built with the same care you already apply.

Compliance and data handling

UK-hosted, with data encrypted in transit and at rest
Calls logged and kept on file, ready for a complaint or audit
Customer data is handled to UK GDPR standards
Conversations are never used to train third-party AI models

Customer ID and verification

Checks the account number or security details you already use
Cancellations, payment changes and sensitive queries get tighter checks
If Aila can’t confirm who’s calling, she offers a callback

A person, when it matters

An urgent issue, a sensitive query or an upset caller goes straight to a person
Whoever picks up gets the full picture first
A live handover if someone’s free, a clear summary if not

See what happens when Aila picks up.

Every call heard.
Every insight captured.

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AI handles the questions.
Inkifi handles the magic.

Aila answers every call, so the team can focus on the guests in front of them.

Works with the tools you already use

Got a quick question?