Aila: AI receptionist for restaurants

Book it. Confirm it.
Never miss the call.

A guest calling to book a table doesn’t care that you’re mid-service. Aila answers instantly, takes the booking straight into your system and handles the questions guests ask on repeat – so front of house stays with the guests already in the room.

What Aila delivers

What an AI receptionist can do for your restaurant.

Bookings that don’t slip through

Every call answered and every table confirmed first time.

One accurate answer, whoever’s asking

Bookings and information come from the system your team relies on.

More time on the floor

Time that stays with the guests already at the table.
60%

more gross revenue in month one

£7.4k

of front-of-house call handling time recovered since go-live

Source: Viva Brazil, Focus AI customer results

Choose your Aila

Two plans.
Both answer every call.

Pick the plan that fits how your calls work.
Either way, no caller goes unanswered.

Aila

[X] mins included
[Aila positioning line – not readable in the mockup]

What’s included...

Answers every inbound call, 24/7
Captures caller name, number and reason for calling
Answers common questions using your business info
Sends structured call summary by email
Call logs saved for 30 days
One Al agent, one greeting, simple routing

Aila+

250 mins inc . 4hr 10 mins
Designed for businesses that need calls handled and routed while the caller is still on the line.

What’s included...

Qualifies enquiries during the call
Books, changes and cancels appointments in real time
Sends alerts by email, SMS or Slack instantly Multi-step routing across teams and call types
Call trend reporting - logs saved 90 days
Up to five Al agents - Each with their own greeting, voice, personality

Security & privacy

Nothing hidden.

The keys to our voice platform stay on our servers and never reach your browser. A call transcript is returned only to the session that created it. Our privacy policy names the third parties that handle your data and where each of them processes it, and you can ask us to delete a recording at any time.

The kitchen’s slammed. The phone won’t stop ringing. Sound familiar?

Answer it and a table waits. Ignore it and the booking goes to whoever picks up next.

Aila for restaurants.

The problem

A ringing phone during service is a bad trade-off.

Answers during service

Aila takes the call, service or no service, so a full dining room never costs you a booking.

The problem

Bookings are easy to get wrong by hand.

Takes bookings

Aila checks live availability and books straight into your system.

The problem

A wrong allergen answer costs more than a missed call.

Knows your menu

Aila draws on your actual menu, allergen data and venue details.

The problem

The calls you miss are worth the most.

Covers after closing

Aila answers around the clock, so the 11pm enquiry is handled like the 1pm one.

Your calls, taken seriously

Built for guest-facing venues.

Guest data, payment details and dietary information deserve the same care on the phone as at the table.
Aila is built with the same care you already apply.

Compliance and data handling

  • UK-hosted, with data encrypted in transit and at rest
  • Every call logged, ready if a complaint needs looking into
  • Allergen and dietary information handled to UK GDPR standards
  • Conversations are never used to train third-party AI models

Guest ID and verification

  • Confirms a booking against the name or reference on file before changing it
  • Large parties, corporate accounts and payments get an extra check
  • If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

  • Complaints, VIP guests and accessibility requests go straight to a person
  • Whoever picks up gets the booking and the context first
  • A live handover if someone’s free, a clear summary if not

See what Aila could do for your venue.

We’ll map Aila against your guest experience, front-of-house efficiency and revenue goals.

Works with the tools you already use

Got a quick question?

01
What can an AI receptionist do for a restaurant?
02
Can Aila take table bookings?
03
Can Aila answer menu and allergen questions?
04
Can Aila handle large-party and event enquiries?
05
Can Aila answer calls after the restaurant closes?
06
What happens when a guest needs to speak to someone?