Aila

What’s included...

A guest calling to book a table doesn’t care that you’re mid-service. Aila answers instantly, takes the booking straight into your system and handles the questions guests ask on repeat – so front of house stays with the guests already in the room.
What Aila delivers
Bookings that don’t slip through
One accurate answer, whoever’s asking
More time on the floor
more gross revenue in month one
of front-of-house call handling time recovered since go-live
Choose your Aila

What’s included...

What’s included...
Security & privacy
Answer it and a table waits. Ignore it and the booking goes to whoever picks up next.

The problem

The problem

The problem

The problem
Your calls, taken seriously
Compliance and data handling
Guest ID and verification
A person, when it matters
Aila can answer calls while your team is busy with guests, take table bookings and handle routine questions about the venue, menu and reservations. She can also continue answering after the restaurant closes.
Yes. With Aila+ and a supported reservation system, Aila can check live availability and book, change or cancel tables during the call.
Aila can answer using the menu and allergen information your business provides. If a question requires judgement or falls outside that information, it’s passed to your team.
Aila can capture the details of the enquiry and follow the process you set. Enquiries that need a tailored response can be passed to the appropriate person.
Yes. Aila can answer calls 24/7, so customers can still make enquiries when front of house has finished for the night.
Aila can pass the call to the appropriate person where an enquiry requires human attention.