Aila: AI receptionist for estate and letting agents

Pick up before
the next agent does.

Your best lead all week might call on a Sunday afternoon while you’re at your kid’s football match. Aila answers every enquiry, books viewings straight into your diary and gives applicants a proper answer – so a closed office never costs you an instruction.

Hear Aila in action See Aila plans and pricing

Choose your Aila

Two plans.
Both answer every call.

Pick the plan that fits how your calls work.
Either way, no caller goes unanswered.

Aila

[X] mins included

[Aila positioning line – not readable in the mockup]

What’s included...

Answers every inbound call, 24/7

Captures caller name, number and reason for calling

Answers common questions using your business info

Sends structured call summary by email

Call logs saved for 30 days

One Al agent, one greeting, simple routing

Get Started → Configure Aila £69.99/mth

Aila+

250 mins inc . 4hr 10 mins

Designed for businesses that need calls handled and routed while the caller is still on the line.

What’s included...

Qualifies enquiries during the call

Books, changes and cancels appointments in real time

Sends alerts by email, SMS or Slack instantly Multi-step routing across teams and call types

Call trend reporting - logs saved 90 days

Up to five Al agents - Each with their own greeting, voice, personality

Get Started Configure Aila+£139.99/mth

Security & privacy

Nothing hidden.

The keys to our voice platform stay on our servers and never reach your browser. A call transcript is returned only to the session that created it. Our privacy policy names the third parties that handle your data and where each of them processes it, and you can ask us to delete a recording at any time.

What Aila delivers

What an AI receptionist can do for your agency.

Applicants who don’t drift to the next agent

Every call answered and every viewing booked on the spot.

The same accurate answer, whoever’s asking

Availability, pricing and process come from your actual diary and listings.

More time for the people in front of you

Every call Aila takes is one your negotiators didn’t step out of a viewing for.

You’re out on a valuation. The office phone won’t stop ringing. Sound familiar?

Buyers and tenants are searching long after your phones stop ringing – and how fast you reply is now part of winning the instruction.

Aila for estate and letting agents.

The problem

Buyers and tenants search after you’ve closed.

Answers day or night

Aila answers day or night, so a listing doesn’t sit unanswered until Monday morning.

The problem

26% of sellers expect a reply within the hour.

Replies straight away

Every caller gets a prompt, accurate response, however busy the office is.

Source: Zoopla, survey with YouGov, 2025

The problem

Viewings, valuations and registrations add up fast.

Books viewings

Connected to your diary and CRM, Aila books them herself.

The problem

Landlords and tenants don’t stop needing you at 5.30.

Logs maintenance

Maintenance issues are logged with the right detail and routed to whoever’s on call.

Your calls, taken seriously

Built for regulated estate and letting agencies.

Applicant details, tenancy information and payment references still matter once the viewing’s booked.
Aila is built with the same care you already apply.

Compliance and data handling