Aila: AI receptionist for dental practices

Be the practice that
picks up the phone.

Reception is checking a patient in, taking a payment and trying to answer the phone – often in the same thirty seconds. Aila answers every call, including the 8am rush, books appointments into your diary and gives patients a straight answer, so the person in front of your team gets their full attention.

Hear Aila in action See Aila plans and pricing

Choose your Aila

Two plans.
Both answer every call.

Pick the plan that fits how your calls work.
Either way, no caller goes unanswered.

Aila

[X] mins included

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What’s included...

Answers every inbound call, 24/7

Captures caller name, number and reason for calling

Answers common questions using your business info

Sends structured call summary by email

Call logs saved for 30 days

One Al agent, one greeting, simple routing

Get Started → Configure Aila £69.99/mth

Aila+

250 mins inc . 4hr 10 mins

Designed for businesses that need calls handled and routed while the caller is still on the line.

What’s included...

Qualifies enquiries during the call

Books, changes and cancels appointments in real time

Sends alerts by email, SMS or Slack instantly Multi-step routing across teams and call types

Call trend reporting - logs saved 90 days

Up to five Al agents - Each with their own greeting, voice, personality

Get Started Configure Aila+£139.99/mth

Security & privacy

Nothing hidden.

The keys to our voice platform stay on our servers and never reach your browser. A call transcript is returned only to the session that created it. Our privacy policy names the third parties that handle your data and where each of them processes it, and you can ask us to delete a recording at any time.

What Aila delivers

What an AI receptionist can do for your practice.

Patients who get a straight answer

Every call answered and every enquiry handled consistently.

The same accurate information, every time

Availability, pricing and NHS or private options come from what your practice has told Aila.

More reception time for the patient in the room

Every call Aila takes is one your team didn’t stop check-in for.

It’s 8am. The phones are already ringing. Sound familiar?

Most people who can’t get through don’t try again. Every unanswered call is a booking that might not happen, or a patient who goes elsewhere.

Aila for dental practices

The problem

The morning rush.

Handles the 8am rush

Aila answers lots of calls at once, so patients get through instead of hearing an engaged tone.

The problem

A stretched front desk.

Frees up reception

Bookings and enquiries are handled the moment they come in, so the patient at the desk keeps your team’s attention.

The problem

Dental pain doesn’t wait for a callback.

Flags urgent calls

Urgent calls are flagged and passed straight to your team with the full story. Aila never gives clinical advice.

The problem

Out-of-hours calls.

Covers out of hours

Aila tells patients what to do next when you’re closed, based on your guidance.

Your calls, taken seriously

Built for regulated dental practices.

Patient records and payment details deserve the same care over the phone as they get in the chair.
Aila is built with the same care you already apply.

Compliance and data handling

UK-hosted, with data encrypted in transit and at rest
Every call logged, ready for a complaint or CQC enquiry
Patient records handled to UK GDPR, CQC and GDC standards
Conversations are never used to train third-party AI models

Patient and booking checks

Confirms name, date of birth or the checks your practice already uses
NHS or private changes and payments get an extra check
If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

Dental trauma, safeguarding concerns and severe pain go straight to a person
The reason for the call is passed on, so patients don’t repeat themselves
A live transfer if someone’s free, a clear summary to reception or the clinician if not