Try Aila.

The AI receptionist that answers when you can't.

The team is busy. The phone won’t stop ringing. Sound familiar? Most callers who don’t get an answer or a booking first time are never followed up. One missed call can mean a lost customer. Aila is here for you to ensure:

Customer don’t fall through the cracks. Aila answers every call, with bookings, sales or enquiries taken care of immediately. Around the clock.

One accurate answer, whoever’s asking. Aila knows your business, the answers to FAQs and is connected to the systems your staff already use.

Time back where it counts. Time for you and your team to spend taking care of your customers and in-person experience.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your practice.

Patients who get a straight answer

Every call answered and every enquiry handled consistently.

The same accurate information, every time

Availability, pricing and NHS or private options come from what your practice has told Aila.

More reception time for the patient in the room

Every call Aila takes is one your team didn’t stop check-in for.

It’s 8am. The phones are already ringing. Sound familiar?

Most people who can’t get through don’t try again. Every unanswered call is a booking that might not happen, or a patient who goes elsewhere.

Aila for dental practices

The problem

The morning rush.

Handles the 8am rush

Aila answers lots of calls at once, so patients get through instead of hearing an engaged tone.

The problem

A stretched front desk.

Frees up reception

Bookings and enquiries are handled the moment they come in, so the patient at the desk keeps your team’s attention.

The problem

Dental pain doesn’t wait for a callback.

Flags urgent calls

Urgent calls are flagged and passed straight to your team with the full story. Aila never gives clinical advice.

The problem

Out-of-hours calls.

Covers out of hours

Aila tells patients what to do next when you’re closed, based on your guidance.

Your calls, taken seriously

Built for regulated dental practices.

Patient records and payment details deserve the same care over the phone as they get in the chair.
Aila is built with the same care you already apply.

Compliance and data handling

UK-hosted, with data encrypted in transit and at rest
Every call logged, ready for a complaint or CQC enquiry
Patient records handled to UK GDPR, CQC and GDC standards
Conversations are never used to train third-party AI models

Patient and booking checks

Confirms name, date of birth or the checks your practice already uses
NHS or private changes and payments get an extra check
If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

Dental trauma, safeguarding concerns and severe pain go straight to a person
The reason for the call is passed on, so patients don’t repeat themselves
A live transfer if someone’s free, a clear summary to reception or the clinician if not