Aila answers every call, so the team can focus on the guests in front of them.

What Aila delivers
Customers who don’t call elsewhere
The same accurate answer, every time
Time back on the floor and in the bay
Your calls, taken seriously
Compliance and data handling
Guest ID and verification
A person, when it matters

The problem

The problem

The problem

The problem
Aila can answer calls while your team is busy with guests, take table bookings and handle routine questions about the venue, menu and reservations. She can also continue answering after the restaurant closes.
Yes. With Aila+ and a supported reservation system, Aila can check live availability and book, change or cancel tables during the call.
Aila can answer using the menu and allergen information your business provides. If a question requires judgement or falls outside that information, it’s passed to your team.
Aila can capture the details of the enquiry and follow the process you set. Enquiries that need a tailored response can be passed to the appropriate person.
Yes. Aila can answer calls 24/7, so customers can still make enquiries when front of house has finished for the night.
Aila can pass the call to the appropriate person where an enquiry requires human attention.