Try Aila.

The AI receptionist that answers when you can't.

The kitchen’s slammed. The dining room is full. The phone won’t stop ringing. Sound familiar? Answer it and a table waits. Ignore it and the booking goes to a different restaurant. Alia is here to ensure:
Bookings don’t slip through. Aila answers every call, checks live availability and every new table reservation confirmed straight into your system. Around the clock.
One accurate answer, whoever’s asking. Aila knows your restaurant. Aila draws on your actual menu, allergen data and venue details.
More time on the floor. Time for you and your team to spend taking care of your guests already at the table.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your restaurant.

Bookings that don’t slip through

Every call answered and every table confirmed first time.

One accurate answer, whoever’s asking

Bookings and information come from the system your team relies on.

More time on the floor

Time that stays with the guests already at the table.
60%

more gross revenue in month one

£7.4k

of front-of-house call handling time recovered since go-live

Source: Viva Brazil, Focus AI customer results

The kitchen’s slammed. The phone won’t stop ringing. Sound familiar?

Answer it and a table waits. Ignore it and the booking goes to whoever picks up next.

Aila for restaurants.

The problem

A ringing phone during service is a bad trade-off.

Answers during service

Aila takes the call, service or no service, so a full dining room never costs you a booking.

The problem

Bookings are easy to get wrong by hand.

Takes bookings

Aila checks live availability and books straight into your system.

The problem

A wrong allergen answer costs more than a missed call.

Knows your menu

Aila draws on your actual menu, allergen data and venue details.

The problem

The calls you miss are worth the most.

Covers after closing

Aila answers around the clock, so the 11pm enquiry is handled like the 1pm one.

Your calls, taken seriously

Built for guest-facing venues.

Guest data, payment details and dietary information deserve the same care on the phone as at the table.
Aila is built with the same care you already apply.

Compliance and data handling

  • UK-hosted, with data encrypted in transit and at rest
  • Every call logged, ready if a complaint needs looking into
  • Allergen and dietary information handled to UK GDPR standards
  • Conversations are never used to train third-party AI models

Guest ID and verification

  • Confirms a booking against the name or reference on file before changing it
  • Large parties, corporate accounts and payments get an extra check
  • If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

  • Complaints, VIP guests and accessibility requests go straight to a person
  • Whoever picks up gets the booking and the context first
  • A live handover if someone’s free, a clear summary if not

See what Aila could do for your venue.

We’ll map Aila against your guest experience, front-of-house efficiency and revenue goals.

Works with the tools you already use

Got a quick question?

01
What can an AI receptionist do for a restaurant?
02
Can Aila take table bookings?
03
Can Aila answer menu and allergen questions?
04
Can Aila handle large-party and event enquiries?
05
Can Aila answer calls after the restaurant closes?
06
What happens when a guest needs to speak to someone?