Every call heard.
Every insight captured.


Try Aila completely free for 2 months*, with 250 minutes per month included – that's 150 more minutes than our usual standard tier.Aila answers your calls 24/7, handles common questions using your business information, captures caller details and sends a summary straight to your inbox.When you can't answer, Aila can.
What Aila delivers
Patients who get a straight answer
The same accurate information, every time
More reception time for the patient in the room
Most people who can’t get through don’t try again. Every unanswered call is a booking that might not happen, or a patient who goes elsewhere.

The problem

The problem

The problem

The problem
Your calls, taken seriously
Compliance and data handling
Patient and booking checks
A person, when it matters
Aila can answer patient calls, handle routine questions and help manage appointments, including during busy periods when reception is dealing with patients in the practice. Anything clinical or urgent is passed to the appropriate team.
Where Aila is connected to a supported practice management or booking system, she can help manage appointments using the availability and rules provided by the practice.
Yes. Aila can answer calls 24/7, including busy periods when several patients may be trying to reach the practice at once.
No. Aila handles administration, bookings and general questions. Anything clinical or urgent goes to your team according to the rules you set.
Aila can work with supported systems. We’ll confirm your specific practice management system during onboarding.
Aila follows the escalation rules agreed with the practice. Calls that are urgent, clinical or otherwise need human attention are passed to the appropriate team rather than answered beyond Aila’s remit.