Try Aila.

The AI receptionist that answers when you can't.

free for 2 months.

Try Aila completely free for 2 months*, with 250 minutes per month included – that's 150 more minutes than our usual standard tier.Aila answers your calls 24/7, handles common questions using your business information, captures caller details and sends a summary straight to your inbox.When you can't answer, Aila can.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your agency.

Applicants who don’t drift to the next agent

Every call answered and every viewing booked on the spot.

The same accurate answer, whoever’s asking

Availability, pricing and process come from your actual diary and listings.

More time for the people in front of you

Every call Aila takes is one your negotiators didn’t step out of a viewing for.

You’re out on a valuation. The office phone won’t stop ringing. Sound familiar?

Buyers and tenants are searching long after your phones stop ringing – and how fast you reply is now part of winning the instruction.

Aila for estate and letting agents.

Answers day or night
Replies straight away
Books viewings
Logs maintenance

The problem

Buyers and tenants search after you’ve closed.

Answers day or night

Aila answers day or night, so a listing doesn’t sit unanswered until Monday morning.

The problem

26% of sellers expect a reply within the hour.

Replies straight away

Every caller gets a prompt, accurate response, however busy the office is.
Source: Zoopla, survey with YouGov, 2025

The problem

Viewings, valuations and registrations add up fast.

Books viewings

Connected to your diary and CRM, Aila books them herself.

The problem

Landlords and tenants don’t stop needing you at 5.30.

Logs maintenance

Maintenance issues are logged with the right detail and routed to whoever’s on call.

See what Aila could do for your agency.

We’ll map Aila against your branch hours, call patterns and busiest periods.

Choose your AilaRequest a call

Your calls, taken seriously

Built for regulated estate and letting agencies.

Applicant details, tenancy information and payment references still matter once the viewing’s booked.
Aila is built with the same care you already apply.

Compliance and data handling

  • UK-hosted, with data encrypted in transit and at rest
  • Every call logged, ready for a dispute, complaint or redress scheme enquiry
  • Handled to UK GDPR and Tenant Fees Act 2019 standards
  • Conversations are never used to train third-party AI models

Applicant and tenant checks

  • Confirms a property reference, applicant details or your usual checks
  • Payment references, deposits and access arrangements get an extra check
  • If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

  • Repair emergencies, complaints and negotiations go straight to a person
  • Whoever picks up already has the context
  • A live transfer if someone’s free, a clear summary to their phone if not

See what happens when Aila picks up.

Every call heard.
Every insight captured.

Read the story

AI handles the questions.
Inkifi handles the magic.

Read the story

Aila answers every call, so the team can focus on the guests in front of them.

Read the story

Works with the tools you already use

Got a quick question?

01
What can an AI receptionist do for an estate or letting agent?
02
Can Aila book viewings and valuations?
03
Can Aila answer property enquiries outside office hours?
04
Can tenants report maintenance issues through Aila?
05
Can Aila connect to our CRM and diary?
06
How does Aila handle sensitive payment or tenancy enquiries?