Try Aila.

The AI receptionist that answers when you can't.

free for 2 months.

Try Aila completely free for 2 months*, with 250 minutes per month included – that's 150 more minutes than our usual standard tier.Aila answers your calls 24/7, handles common questions using your business information, captures caller details and sends a summary straight to your inbox.When you can't answer, Aila can.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your gym or spa.

Members who don’t fall through the cracks

Calls answered and bookings made on the first attempt.

One version of the truth

Every booking and answer comes from the system your staff already use.

Staff time back on the floor

Time that goes straight back into coaching and the member experience.

The desk’s busy. The phone won’t stop ringing. Sound familiar?

Most people who don’t join on the call are never followed up again. One missed detail can mean a lost membership.

Aila for gyms and spas

Captures every enquiry
Manages bookings
Answers routine questions
Frees up the floor

The problem

Enquiries arrive when the desk is busiest.

Captures every enquiry

Aila takes every call and captures the enquiry, so nothing depends on a quiet moment.

The problem

Timetables change faster than the desk can keep up.

Manages bookings

Connected to your booking software, Aila checks live availability and makes the change.

The problem

The same questions eat up staff time.

Answers routine questions

Direct debit dates, freezes and opening hours get an instant, accurate answer.

The problem

Only 52% of members stay beyond a year.

Frees up the floor

With the routine handled, your team has time for inductions, coaching and keeping members..
Source: Health Club Management, National Retention Report

See what Aila could do for your business.

We’ll map Aila against your member experience, front-of-house efficiency and retention goals.

Choose your AilaRequest a call

Your calls, taken seriously

Built for busy gyms, clubs and spas.

Member data, payment details and safeguarding obligations don’t stop at reception.
Aila is built with the same care you already apply.

Compliance and data handling

  • UK-hosted, with data encrypted in transit and at rest
  • Calls logged and kept on file, ready for a complaint or audit
  • Member data – including under-18s and vulnerable members – handled to UK GDPR standards
  • Conversations are never used to train third-party AI models

Member ID and verification

  • Checks the membership number or security details you already use
  • Cancellations, direct debit changes and safeguarding queries get tighter checks
  • If Aila can’t confirm who’s calling, she offers a callback

A person, when it matters

  • An injury, a safeguarding concern or an upset caller goes straight to a person
  • Whoever picks up gets the full picture first
  • A live handover if someone’s free, a clear summary if not

See what happens when Aila picks up.

Every call heard.
Every insight captured.

Read the story

AI handles the questions.
Inkifi handles the magic.

Read the story

Aila answers every call, so the team can focus on the guests in front of them.

Read the story

Works with the tools you already use

Got a quick question?

01
What can an AI receptionist do for a gym or spa?
02
Can Aila book classes, PT sessions and treatments?
03
Can Aila answer membership questions?
04
Can Aila manage cancellations, rescheduling and availability?
05
Can Aila connect to our booking or membership system?
06
What happens if a caller needs a member of staff?