Try Aila.

The AI receptionist that answers when you can't.

free for 2 months.

Try Aila completely free for 2 months*, with 250 minutes per month included – that's 150 more minutes than our usual standard tier.Aila answers your calls 24/7, handles common questions using your business information, captures caller details and sends a summary straight to your inbox.When you can't answer, Aila can.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your firm.

Clients who get through, first time

Every call answered and every update given accurately.

Consistency your compliance team will like

Every answer comes from the same source of record.

More time for billable work and advice

Routine calls stop landing on fee earners’ and advisers’ desks.

You’re with a client. The phone won’t stop ringing. Sound familiar?

New enquiries live or die on the first ring – and a phone line that’s hard to get through is exactly the kind of friction regulators notice.

Aila for law firms and financial services.

The problem

New enquiries live or die on the first ring.

Captures new enquiries

Aila answers day or night, captures the enquiry and routes it to the right person.

The problem

Clients chase updates instead of being told.

Gives accurate updates

Connected to your case or account system, Aila gives an accurate update.

The problem

Fee earners and advisers can’t be in a meeting and on the phone.

Works from your diary

With calendar access, Aila books, moves and confirms callbacks in real time.

The problem

7.4 million people struggled to reach a financial services provider in a year.

Supports Consumer Duty

Every call is picked up and logged, supporting the standard of care Consumer Duty expects.

Source: FCA, Financial Lives survey

Your calls, taken seriously

Built for regulated firms.

Client confidentiality and regulatory obligations don’t stop at the front desk.
Aila is built with the same care you already apply.

Compliance and data handling

UK-hosted, with data encrypted in transit and at rest
Every call logged to support recording obligations, audits and complaints
Built around the SRA Standards and Regulations, FCA rules, Consumer Duty and UK GDPR
Conversations are never used to train third-party AI models

Guest ID and verification

Verifies the caller, matter or account reference, or your security questions, before sharing anything
Tighter checks for sensitive matters, payments and account changes
If verification fails, Aila discloses nothing and offers a callback

A person, when it matters

Vulnerable or distressed callers, complaints and anything needing regulated advice go to the right person
A full handover, so clients never repeat themselves
A warm transfer if someone’s free, a structured summary if not