Try Aila.

The AI receptionist that answers when you can't.

free for 2 months.

Try Aila completely free for 2 months*, with 250 minutes per month included – that's 150 more minutes than our usual standard tier.Aila answers your calls 24/7, handles common questions using your business information, captures caller details and sends a summary straight to your inbox.When you can't answer, Aila can.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your store.

Shoppers who get an answer, not a queue

Every stock, order or returns question dealt with accurately.

One true answer, in store or on the phone

Stock, orders and policy come from the systems your staff already use.

Shop floor time protected

Every call Aila takes is one your team didn’t step away for.

There’s a queue at the till. The phone won’t stop ringing. Sound familiar?

When the website can’t answer a stock question, the phone becomes the only way to check before visiting.

Aila for retail and e-commerce.

The problem

Stock questions turn into phone calls.

Knows your stock

Connected to your EPOS or stock system, Aila gives an accurate, store-specific answer.

The problem

Returns questions shape the sale.

Gets returns right

Aila reads from your actual returns policy, so the answer matches what happens in store.

The problem

“Is my order ready?” is now a routine call.

Tracks orders

Linked to your order system, Aila confirms whether a click-and-collect order is ready.

The problem

Every unresolved call has a cost.

Frees the shop floor

Routine calls stop landing on shop floor staff, so they can serve the customers in front of them.

Your calls, taken seriously

Built for multi-channel retailers.

Customer data, loyalty accounts and payment details don’t stop mattering at the till.
Aila is built with the same care you already apply.

Compliance and data handling

UK-hosted, with data encrypted in transit and at rest
Calls logged and retained, ready for a complaint or product safety issue
Payment and loyalty details handled to UK GDPR and PCI DSS standards
Conversations are never used to train third-party AI models

Customer and vehicle checks

Confirms an order number, loyalty account or your usual checks
Refunds, exchanges and payment changes get an extra check
If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

Product safety concerns, abusive callers and complaints go straight to a person
Whoever picks up already has the order and the context
A live transfer in store or at head office, or a clear summary

See what happens when Aila picks up.

Every call heard.
Every insight captured.

Logoipsum

AI handles the questions.
Inkifi handles the magic.

Aila answers every call, so the team can focus on the guests in front of them.

Works with the tools you already use

Got a quick question?