Try Aila.

The AI receptionist that answers when you can't.

free for 2 months.

Try Aila completely free for 2 months*, with 250 minutes per month included – that's 150 more minutes than our usual standard tier.Aila answers your calls 24/7, handles common questions using your business information, captures caller details and sends a summary straight to your inbox.When you can't answer, Aila can.

Request a call from our expert team

What Aila delivers

What an AI receptionist can do for your practice.

Owners who get a straight answer

Every call answered and every concern taken seriously.

The same accurate information, whoever answers

Availability, pricing and out-of-hours arrangements come from your practice.

More time with the animals in the building

Every call Aila takes is one your team didn’t leave a consultation for.

Morning surgery’s full. The phone won’t stop ringing. Sound familiar?

A call that rings out doesn’t usually get tried again by a worried owner. It gets tried at the practice down the road.

Aila for veterinary practices.

Explains out of hours
Handles routine requests
Frees up reception
Escalates emergencies

The problem

Owners are left unsure about out-of-hours care.

Explains out of hours

Aila explains what happens next and who’s on call, whatever the time.

The problem

More pets, the same-sized team.

Handles routine requests

Bookings, repeat prescription requests and routine questions are handled directly.

The problem

Reception is juggling the phone, the desk and nervous owners.

Frees up reception

Aila picks up, so reception can stay with who’s in front of them.

The problem

An emergency needs a vet, not a queue.

Escalates emergencies

Genuine emergencies are recognised and passed straight to the on-call team.

See what Aila could do for your practice.

We’ll map Aila against your consultation patterns, out-of-hours arrangements and busiest periods.

Choose your AilaRequest a call

Your calls, taken seriously

Built for regulated veterinary practices.

Patient records, prescriptions and payment details deserve the same care on the phone as in the consulting room.
Aila is built with the same care you already apply.

Compliance and data handling

  • UK-hosted, with data encrypted in transit and at rest
  • Every call logged, ready for a complaint or Practice Standards Scheme review
  • Handled to UK GDPR and RCVS Practice Standards Scheme standards
  • Conversations are never used to train third-party AI models

Client and patient checks

  • Confirms the pet’s name, owner details or your usual checks before discussing history or prescriptions
  • Repeat prescriptions and account changes get an extra check
  • If Aila can’t confirm who she’s speaking to, she offers a callback

A person, when it matters

  • A collapse, suspected poisoning or road accident goes straight to the on-call team
  • Whoever picks up already has the patient and the context
  • A live transfer if someone’s free, a clear summary to the on-call phone if not

See what happens when Aila picks up.

Every call heard.
Every insight captured.

Read the story

AI handles the questions.
Inkifi handles the magic.

Read the story

Aila answers every call, so the team can focus on the guests in front of them.

Read the story

Works with the tools you already use

Got a quick question?

01
What can an AI receptionist do for a veterinary practice?
02
Can Aila book veterinary appointments?
03
What happens if a pet needs emergency care?
04
Can Aila handle repeat prescription enquiries?
05
Can Aila answer veterinary calls out of hours?
06
Does Aila give veterinary or clinical advice?